How to Create a Lead Generating Website – Part 2

September 17th, 2009

The following suggestions for your website or landing page, are designed to produce more leads and sales for you, regardless of whether your business is geared towards products or services. The ideas shared can be implemented immediately with little or no cost.

Additionally, by following the design fundamentals indicated below, the extra leads and sales you enjoy will be a result of converting a greater number of the visitors from the traffic that you are already receiving.

So, the basics first:

  1. Ensure your site is designed according to the theme of the products or services offered. I recommend your website design fall under the supervision of your marketing staff rather than your art department or IT department.
  2. Secondly, design your site as an interactive lead generator, not a static brochure. Whether you are selling low-price or high-ticket products and/or services, it may be unlikely you’re going to convince your prospect to purchase your product and/or service during an initial visit to your site. Therefore, construct a site that will generate leads for you as well as sales. That way, you can follow up with these leads in order to turn them into customers in the future.

Depending on your business and types of clients, your prospects may visit your site, browse around, like what they see, but then leave the site. This does not mean that they did not like what they saw, just that they were not ready to take the next step in the purchasing process. So, one of the problems becomes, if you don’t have any way of capturing your visitors’ information, how are you going to ensure that they remember your company when they are ready to buy?

If the only way a prospect has to get in touch with you is a phone number or an email address, you are losing out on the ability to market to all of the prospects who aren’t quite ready to buy.

You’ve Worked Hard to Get That Traffic to Your Website – Don’t Go Wasting It!

Think of all of the activity you have put into attracting visitors to your site – you have either paid for the visitors via pay per click or advertising, or you have put in the time to perfect SEO, write articles, comment on forums etc. All of which are producing targeted traffic for you.

Think of the website as a funnel into which you pour the traffic. What happens to that traffic is entirely a function of the content of your website. You will either receive a sale, or a lead, with whom you can follow up later and hopefully turn into a customer.

funnel

So, what if you only get to interact with 5% of the total traffic to your site? How many of the other 95% of visitors could turn into leads and eventually sales? The rate at which you can convert your traffic into leads, will determine ultimately what revenue you can generate from your site.

So, how to do capture information from prospects who are just browsing? Simple really, but very few websites offer this kind of option:

Integrate different options onto your website with which your prospects can interact with you.

Some examples of the types of things you can incorporate are as follows:

1)    downloadable report

2)    downloadable coupon page

3)    design guide, portfolio

4)    instant chat help button

5)    free consultation

6)    newsletter mailing list

Anything that is of value to your prospective clients, but does not necessarily have to cost you much money is a good way of capturing further leads from your prospects.

A Real-World Example of The Power of This Simple Technique

I have been working with a small business involved in the service industry. Their particular market is super competitive. The company had a large Adwords spend of the order of $500/day – the leads that come from this were mostly emails and phone calls.

We set up a couple of different options on their website to attract visitors’ information:

1)    Schedule request form – to schedule a visit for the service company

2)    Contact us form – just to find out more information

3)    Downloadable coupon – offering their current special (norm for this industry)

We then tracked the traffic to the site over a 1 year period and obtained the following results:

Leads summary

The coupon download generated over 86% of all of the leads. Now, of course, if the coupon download was not on the site, this does not mean that this company would not have received a call or schedule request instead. However, it does illustrate that if you offer something of value to a prospect on your site, they will sign up for it. Now, this particular company has a database of over 2000 leads that he can market to whenever he likes, offering specials, etc.

In summary, you need to recognize that a prospect’s first visit is generally not going to result in a sale for you, but that you should still take the opportunity to capture the prospect’s information. All you need to do is incorporate a brief lead capture form upon your site and offer something of value to your prospects.

By following the steps outlined in our FREE CD and our Small Business Internet Marketing Course, you should be able to see exponential improvements to your bottom line.

To find out more, check out our free video which gives the #1 Secret to Marketing Your Small Business Online -Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

832 289 3332

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Why Search Engine Optimization is Important

August 31st, 2009

The Holy Grail of most online marketers is to achieve 1st page ranking on Google for keyword searches related to their business. Once this has been achieved, traffic is basically free, aside from the ongoing time and/or fees paid to an SEO company.

If you are not currently taking full advantage of the possibility of ranking on the 1st page of Google for your primary keywords, you are missing out on a potentially huge amount of traffic. Once you start receiving organic traffic, you can consider whether you still need to pay for some of the other traffic from advertising sources e.g. if you are also running pay-per-click campaigns, once you are ranking well for some of your major keyword combinations, you could consider scaling back on your advertising spend.

An Actual Example of the Financial Benefit of Good SEO

To give you an example of what sort of effect this could have on a typical business, I refer to one of the companies with which we have been working. This company uses PPC extensively in a very competitive environment. The cost/click to achieve #1 ranking for the best keywords in this market are in the range of $20-$40 per click! So, organic search results on the first page are definitely worth the time and effort it takes to achieve.

With a concerted effort on search engine optimization, both onpage and offpage techniques, this company received 439 visitors from organic searches during a recent month. This would have cost this company around $10,050 in PPC costs, based on their typical cost/click.

These visits translated to around $14,000 in sales for the company – in one month! The SEO costs to keep their website on the first page of the major search engines are a small fraction of this, so the return on investment is phenomenal.

Why do So Many Websites Not Rank Well on the Search Engines?

Many of the companies we have worked with are nowhere to be found on the search engines, except for searches on their company name or website URL. The reasons for this lack of performance on the search engines is usually due to a combination of the following factors:

  1. Website is full of flash animation and difficult to Google to navigate
  2. Inadequate inclusion of correct titles, descriptions or keywords in site pages
  3. Poor selection of the optimum keywords to optimize for: e.g. a pizza company would usually want to target a specific geographical area, so it is pointless to try to rank well for ‘pizza delivery’, but instead should focus on ‘pizza delivery 77479’ or ‘pizza delivery Houston’
  4. Lack of good quality relevant links pointing to the website.

Most of the above factors are very simple to fix and not at all a ‘black art’ as some SEO companies would have you believe. It can be time consuming, however, particularly building good quality links back to your website. However, once you have the foundation of good SEO built up for your site, it should only require regular maintenance and tweaking.

Further Information/Resources on Search Engine Optimization

If you are interested in finding out specifically what you need to do to help your website rank well on the search engines, we are offering a thorough audit of your website, with a full 30-40 page report on how your site ranks compared with the top 10 Google websites for your chosen keyword. This report will give you detailed step-by-step information on what you can do to your website to lift its ranking.

We can also perform full service SEO for you.

Details of these services can be found by CLICKING HERE.

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

How to Create a Lead Generating Website – Part 1

August 16th, 2009

A frequent comment/concern I hear from small business owners who have had a website for some time, is that they don’t seem to receive many leads, calls or sales as a direct result of the site.

This is a function of many factors:

  1. The amount of targeted traffic coming to the site. It is easy to get tons of hits to a webpage, but are they moderately interested in what you sell?
  2. The content of the webpage – is it compelling enough to make a prospect want to take action?
  3. Is there some form of low-risk offer on the page – e.g. free report download, coupon download, free consultation etc. or similar? Most sites include contact information such as phone or email, but no offer.
  4. Are you tracking the results of the lead/sale generation back to the website – e.g. Google Adwords conversion stats or Google Analytics?
  5. Are you following up with leads that take an action on your site, and give you their contact information? These warm prospects might not be ready to buy right now, but they are still probably in ‘decision making mode’ and will buy in the next few days/weeks. You need to make sure that they buy from you!

All of the above factors need to be working in concert with each other – think of the website lead generation system as a funnel – each part of the funnel has the ability to convert more prospects into leads/sales which gives a multiplication factor on the end result:

Leads from Poorly Optimized Website

So, for an example business, the above internet marketing system is converting 100 web visitors into 1 actual sale.

Now, consider, if we improve the amount of traffic to our site – let’s say we can double the amount of targeted traffic – so 200 visitors/day.

Let’s also say that we create a more compelling webpage and that, as a result, we are able to convert 20% of visitors to leads.

Finally, consider if we could follow up with a more enticing offer and we were able to convert 20% of our leads into sales. Now, let’s see the end result:

Lead Generation from Well Optimized WebsiteSo, you can see by improving each part of the system, we ended up with 8x the sales – it is not difficult to make these improvements to most businesses online marketing systems. By following the steps outlined in our FREE CD and our Small Business Internet Marketing Course, you should be able to see exponential improvements to your bottom line.

To find out more, check out our free video which gives the #1 Secret to Marketing Your Small Business Online -Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Importance of Website/Landing Page for Optimized Google Adwords Campaign

August 9th, 2009

The #1 Biggest Problem with Most Google Adwords Campaigns

In my opinion, Google Adwords is possibly the greatest advertising medium developed for business owners, like yourself, in the last 20 years.

As an advertiser using Google Adwords, your goal is that, when someone types a keyword relating to your product or services as a search on Google, your ads will be displayed. The visitor gets taken to your site where they will hopefully sign up for more information or make a purchase.

Instant, measurable, affordable, controllable – there really is no other advertising medium which gives you the same results.

However, set Adwords up in the wrong way and you will spend cash for poor results and you will end up disappointed.

The following describes the #1 biggest problem we see with most Google Adwords campaigns and what you can do to fix it:

Poorly Constructed Webpage/Landing Page

This may seem as though it is unrelated to Adwords, but in fact, this is the cornerstone of every good Adwords campaign. Think about it, what is the point in paying to send traffic to a website which is not compelling and does not generate sales or leads? You might as well take a pile of cash and set light to it.

When we consult with businesses on their Adwords campaigns, we always include a critique of their landing page/website, because we can send the best targeted traffic to a poor website and the results will still be poor.

Several issues to bear in mind when looking at your website/landing page:

  1. Does your site offer something that your target market actually needs or wants? Have you researched your market? Have you made sales already from your site? If not, you should put yourself in your customers shoes and really critique your offering.
  2. Does your site/landing page relate to the keywords/ads that sent the visitor to the page otherwise the visitor will hit the back button – result? wasted click!
  3. Does it include a headline? You have a fraction of a second to capture the visitors attention the headline needs to hit visitors hot buttons, be relevant and related to the search they performed.
  4. Is the site well designed, look professional and easy to navigate? Otherwise, that back button will be used again!
  5. Does the site include useful, relevant information that helps the visitor make a decision about the product or service you are offering?
  6. Are there multiple ways for the visitor to interact with you? Do you just offer a phone number and email? Are you collecting leads if the prospects dont purchase right away? If you are not offering multiple methods for a prospect to interact with you, you have no idea whether your site is of interest and no method of performing follow-up marketing.
  7. Are conversions set up with your website to capture statistics in Adwords relating to sales and leads? If not, you are flying blind with your campaigns you receive leads/sales but you have no idea which ads/keywords generated the action.

Get your website right before you spend a ton of cash sending traffic to it otherwise you will have nothing to show for the work you have put into your finely tuned Adwords campaign.

Want more Google Adwords advice, tips and strategies? Sign up to receive our email series called “7 Biggest Problems with Most Google Adwords Campaigns”


Want to get professional help with your adwords campaigns? Sign up for a no-obligation, FREE consultation with a Google Adwords Qualified individual. This is not a thinly veiled sales pitch but a consultation aimed at helping you figure out what needs to be done to optimize your Adwords campaigns. Or, if you are new to Adwords, let us spend some time with you discussing whether Adwords is a viable medium for you to consider.

Sign up for your FREE consultation today:

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

7 Biggest Google Adwords Mistakes that Small Business Owners Make

July 20th, 2009

Hi, Matt Whitworth here again – in this post I wanted to share with you what I have found from consulting with dozens of small business owners on Google Adwords.

During the last 6 years, we have consulted with small businesses routinely who have set up an Adwords campaign and have just about given up on this medium. Usually the complaints include things like:

  1. I receive lots of clicks (which costs tons of cash), with very little to show for it.
  2. I really have no clue what I am doing on Adwords – it is too complicated.
  3. I do not understand how to set up Analytics or conversion
  4. I have a good set of keywords in my campaigns, but I seem to get too many clicks, for no leads.
  5. I have set everything up, but I don’t see my ads anywhere.

7 Biggest Google Adwords Mistakes

Once we get to take a look at the settings in these campaigns it is usually pretty obvious why the company is not achieving the results it expected:

  1. The website is not designed to be compelling, nor capture leads or sales.
  2. The keywords are too broad in nature – e.g. ‘carpet’ and ‘cleaning’, instead of ‘carpet cleaning Houston’
  3. The keywords are lumped into single adgroups with no attempt at putting them into themed groups: e.g. ‘carpet cleaning’, ‘tile cleaning’, ‘upholstery cleaning’ are all in a single adgroup.
  4. Conversions are not set up, so there is no method to track leads and what keyword, ad etc. generated the lead.
  5. Ads do not match the keywords, or do not point to the relevant page in the website.
  6. Ads are poorly constructed and do not entice visitors.
  7. Bid costs are too low relative to daily budgets or vice versa.

It is perfectly possible to stick a bunch of seemingly relevant keywords into a campaign, slap together an ad and let it rip!!!

However, doing this will almost certainly not bring you the results you would like.

Does Google Want You to Fail?

Of course the answer is no, but you have to understand that Google has built its dominant market share by realizing that people using a search engine want ‘relevance‘ – they want to find what they are looking for quickly and easily. This means that if an advertiser is bidding on the keyword “dogs”, but they sell “custom dog collars”, they will get a ton of searches for anything containing the word “dog”, 99.9% of which will not be relevant for “custom dog collars”, so the click through rate (CTR) will be very low for this advertiser. (CTR is the percentage of clicks relative to the number of times that an ad was shown in a search).

Google will penalize this advertiser by showing their ads lower down the page (or more likely on page 24!!!) because they are not relevant to most people searching for dog related keywords. This gives a better experience to the search engine user, which is the goal.

How to construct a well put-together Adwords campaign is not rocket-science, but it does take a degree of understanding of the mechanics of the system to ensure the type of results that are desired.

Further Help

logo_qualified_ind_80

MW Strategic Marketing offers a FREE Google Adwords Healthcheck, where we take a look at your settings, keywords, ads and even your website/landing page. We then schedule a 1 hour phone call to go over the specific changes we would recommend you make to your campaigns.

You can find out more about this service here: Google Adwords Manager.

Also

If you are interested in becoming proficient with Google Adwords, yourself, we recommend Perry Marshall’s “Definitive Guide to Google Adwords” – he also offers a free 5 day course. Find out more about this Perry Marshall.

As always, drop me an email if you have questions, we would love to hear from you.

To your success!

Matt Whitworth

Principal Consultant
MW Strategic Marketing

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Is Marketing on the Internet Right for My Small Business?

July 19th, 2009

You probably already know the answer to this question – based on what you understand about the market in which your business operates. Most businesses these days need an online presence if they are to capitalize on the potential business that can be generated online.

If you are at all unsure, for a simple and quick test, do this: Go to Google, and search for a likely search term that a prospective client might use when trying to find a company such as yours. If you are a localized business such as a pizza restaurant, carpet cleaner etc., you will probably want to add your city name to the search term: ‘pizza restaurant Houston’, ‘carpet cleaning Detroit’ etc.

Take a look at the companies that come up in the search results. Pay attention to those that come up in the ‘sponsored links’ results – usually down the right hand side of the page. These companies should be known competitors to you. These companies are paying for the right to appear on the page in the positions shown. To do this, these companies are using Google Adwords to set up a pay-per-click (PPC) advertisement for their company. They pay every time someone clicks on their ad. In order to list your company in this section, you will need to set up a Google Adwords campaign. I’ll be talking in depth about Google Adwords advertising in a later post.

Now, take a look at the main body of the search page. On the top section of the page, you’ll see a map, on which are listed local businesses. Your company and your competitors should appear here. You will need to register your company with Google maps, if you have not already done so to appear in this section of the page – this is highly recommended and is free to do so.

If you are not sure if you have registered already, go to http://www.google.com/local/add/ where you can search for your business.

Example Google Search Results Screen

Example Google Search Results Screen

Below the map section are the organic listings – these are listings that Google has selected as being relevant to the search being performed. If your business is not listed here on the first page, you will need to focus on Search Engine Optimization (SEO) – again this will be covered in more detail in a later post. If you are listed on first page, you will probably want to know how to improve your rankings on this page even further.

A good rule of thumb when considering whether a particular marketing medium is a potential goldmine for your company is whether you see your competition already advertising using this media. If you see multiple competitors using this form of marketing, the chances are you should be too.

Check out our free video which gives the #1 secret to marketing your small business online -Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Small Business Marketing on the Internet

July 17th, 2009

Hi, my name’s Matt Whitworth and welcome to my blog.

A little background: I have over 20 year’s experience in sales and marketing all types of businesses both large and small. During the last 6 years I have worked with dozens of small to medium sized companies, assisting them with marketing their businesses on the internet.

When I first started to work with small businesses, it was quickly apparent that there is a large gap in experience for many business owners when they approach marketing their businesses on the internet.

Typical problems that small business owners face are:

  • Limited budget to produce a professional looking website
  • Inability to make changes to website without costing money with 3rd party.
  • Resorting to using an online web-builder to put their business on the net, with amateurish results.
  • Spending $1,000’s on pay-per-click ads without generating a good ROI
  • Having a poorly optimized pay-per-click campaign which eats cash
  • Nowhere to be found on organic searches on Google or Yahoo
  • Poorly set-up lead capture mechanisms on both websites and landing pages
  • No use of autoresponder systems to perform follow-up with leads when they are received.
  • No coordination of all of the above into a systematized lead and sales generating machine.

Over the years I have tested numerous systems, techniques and strategies, many of which did not live up to the expectation or the promises made on the various sales pages of the guru, or vendor concerned. Finally, after extensive trial and error and after investing 1000s of dollars, I have developed a toolbox of recommended strategies and 3rd party applications which are consistently bringing my clients results, and more importantly, sales! Throughout this blog, I will be sharing with you the basic concepts of the various aspects of internet marketing that I consider to be crucial. For each element, I will be recommending further reading or 3rd party tools which I personally use in my business every day.

We hope you will find this useful and we look forward to your comments as I add posts.

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com