Archive for July, 2009

7 Biggest Google Adwords Mistakes that Small Business Owners Make

Monday, July 20th, 2009

Hi, Matt Whitworth here again – in this post I wanted to share with you what I have found from consulting with dozens of small business owners on Google Adwords.

During the last 6 years, we have consulted with small businesses routinely who have set up an Adwords campaign and have just about given up on this medium. Usually the complaints include things like:

  1. I receive lots of clicks (which costs tons of cash), with very little to show for it.
  2. I really have no clue what I am doing on Adwords – it is too complicated.
  3. I do not understand how to set up Analytics or conversion
  4. I have a good set of keywords in my campaigns, but I seem to get too many clicks, for no leads.
  5. I have set everything up, but I don’t see my ads anywhere.

7 Biggest Google Adwords Mistakes

Once we get to take a look at the settings in these campaigns it is usually pretty obvious why the company is not achieving the results it expected:

  1. The website is not designed to be compelling, nor capture leads or sales.
  2. The keywords are too broad in nature – e.g. ‘carpet’ and ‘cleaning’, instead of ‘carpet cleaning Houston’
  3. The keywords are lumped into single adgroups with no attempt at putting them into themed groups: e.g. ‘carpet cleaning’, ‘tile cleaning’, ‘upholstery cleaning’ are all in a single adgroup.
  4. Conversions are not set up, so there is no method to track leads and what keyword, ad etc. generated the lead.
  5. Ads do not match the keywords, or do not point to the relevant page in the website.
  6. Ads are poorly constructed and do not entice visitors.
  7. Bid costs are too low relative to daily budgets or vice versa.

It is perfectly possible to stick a bunch of seemingly relevant keywords into a campaign, slap together an ad and let it rip!!!

However, doing this will almost certainly not bring you the results you would like.

Does Google Want You to Fail?

Of course the answer is no, but you have to understand that Google has built its dominant market share by realizing that people using a search engine want ‘relevance‘ – they want to find what they are looking for quickly and easily. This means that if an advertiser is bidding on the keyword “dogs”, but they sell “custom dog collars”, they will get a ton of searches for anything containing the word “dog”, 99.9% of which will not be relevant for “custom dog collars”, so the click through rate (CTR) will be very low for this advertiser. (CTR is the percentage of clicks relative to the number of times that an ad was shown in a search).

Google will penalize this advertiser by showing their ads lower down the page (or more likely on page 24!!!) because they are not relevant to most people searching for dog related keywords. This gives a better experience to the search engine user, which is the goal.

How to construct a well put-together Adwords campaign is not rocket-science, but it does take a degree of understanding of the mechanics of the system to ensure the type of results that are desired.

Further Help

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MW Strategic Marketing offers a FREE Google Adwords Healthcheck, where we take a look at your settings, keywords, ads and even your website/landing page. We then schedule a 1 hour phone call to go over the specific changes we would recommend you make to your campaigns.

You can find out more about this service here: Google Adwords Manager.

Also

If you are interested in becoming proficient with Google Adwords, yourself, we recommend Perry Marshall’s “Definitive Guide to Google Adwords” – he also offers a free 5 day course. Find out more about this Perry Marshall.

As always, drop me an email if you have questions, we would love to hear from you.

To your success!

Matt Whitworth

Principal Consultant
MW Strategic Marketing

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Is Marketing on the Internet Right for My Small Business?

Sunday, July 19th, 2009

You probably already know the answer to this question – based on what you understand about the market in which your business operates. Most businesses these days need an online presence if they are to capitalize on the potential business that can be generated online.

If you are at all unsure, for a simple and quick test, do this: Go to Google, and search for a likely search term that a prospective client might use when trying to find a company such as yours. If you are a localized business such as a pizza restaurant, carpet cleaner etc., you will probably want to add your city name to the search term: ‘pizza restaurant Houston’, ‘carpet cleaning Detroit’ etc.

Take a look at the companies that come up in the search results. Pay attention to those that come up in the ‘sponsored links’ results – usually down the right hand side of the page. These companies should be known competitors to you. These companies are paying for the right to appear on the page in the positions shown. To do this, these companies are using Google Adwords to set up a pay-per-click (PPC) advertisement for their company. They pay every time someone clicks on their ad. In order to list your company in this section, you will need to set up a Google Adwords campaign. I’ll be talking in depth about Google Adwords advertising in a later post.

Now, take a look at the main body of the search page. On the top section of the page, you’ll see a map, on which are listed local businesses. Your company and your competitors should appear here. You will need to register your company with Google maps, if you have not already done so to appear in this section of the page – this is highly recommended and is free to do so.

If you are not sure if you have registered already, go to http://www.google.com/local/add/ where you can search for your business.

Example Google Search Results Screen

Example Google Search Results Screen

Below the map section are the organic listings – these are listings that Google has selected as being relevant to the search being performed. If your business is not listed here on the first page, you will need to focus on Search Engine Optimization (SEO) – again this will be covered in more detail in a later post. If you are listed on first page, you will probably want to know how to improve your rankings on this page even further.

A good rule of thumb when considering whether a particular marketing medium is a potential goldmine for your company is whether you see your competition already advertising using this media. If you see multiple competitors using this form of marketing, the chances are you should be too.

Check out our free video which gives the #1 secret to marketing your small business online -Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com

Small Business Marketing on the Internet

Friday, July 17th, 2009

Hi, my name’s Matt Whitworth and welcome to my blog.

A little background: I have over 20 year’s experience in sales and marketing all types of businesses both large and small. During the last 6 years I have worked with dozens of small to medium sized companies, assisting them with marketing their businesses on the internet.

When I first started to work with small businesses, it was quickly apparent that there is a large gap in experience for many business owners when they approach marketing their businesses on the internet.

Typical problems that small business owners face are:

  • Limited budget to produce a professional looking website
  • Inability to make changes to website without costing money with 3rd party.
  • Resorting to using an online web-builder to put their business on the net, with amateurish results.
  • Spending $1,000’s on pay-per-click ads without generating a good ROI
  • Having a poorly optimized pay-per-click campaign which eats cash
  • Nowhere to be found on organic searches on Google or Yahoo
  • Poorly set-up lead capture mechanisms on both websites and landing pages
  • No use of autoresponder systems to perform follow-up with leads when they are received.
  • No coordination of all of the above into a systematized lead and sales generating machine.

Over the years I have tested numerous systems, techniques and strategies, many of which did not live up to the expectation or the promises made on the various sales pages of the guru, or vendor concerned. Finally, after extensive trial and error and after investing 1000s of dollars, I have developed a toolbox of recommended strategies and 3rd party applications which are consistently bringing my clients results, and more importantly, sales! Throughout this blog, I will be sharing with you the basic concepts of the various aspects of internet marketing that I consider to be crucial. For each element, I will be recommending further reading or 3rd party tools which I personally use in my business every day.

We hope you will find this useful and we look forward to your comments as I add posts.

Check out our free video which gives the #1 secret to marketing your small business online – Small Business Internet Marketing Secrets

Thanks,

Matt Whitworth
Principal Consultant
MW Strategic Marketing

Email: info@mwstrategicmarketing.com

Web: www.MWStrategicMarketing.com